Terms of service
TERMS & CONDITIONS
By accessing or using this website, you agree to the following terms.
- General
This website is operated by G28. Throughout the site, the terms "we", "us" and "our" refer to G28. By using our website, you agree to be bound by these Terms and Conditions.
- Products
G28 products are designed to be fed as directed. G28 must be fed with raw meat at a 50:50 ratio by weight. We do not guarantee results unless the product is used as instructed.
- Orders and Payment
All orders are subject to availability. We reserve the right to refuse or cancel any order at our discretion. Prices are subject to change without notice.
- Shipping
We aim to dispatch orders promptly. Delivery times may vary depending on location and shipping provider. We are not responsible for delays outside of our control.
- Returns and Refunds
If you receive a faulty or damaged product, please contact us within a reasonable timeframe. We may offer a replacement or refund at our discretion.
- Product Use Disclaimer
G28 is a nutritional product designed to support performance when used correctly. Results may vary depending on genetics, training, environment and overall management. This product is not intended to diagnose, treat or cure any medical condition.
- Feeding and Performance Disclaimer
G28 is designed to be used as part of a complete feeding system. Performance outcomes depend on multiple factors including training, conditioning, handling and individual dog variability. Improper use, incorrect feeding ratios or inconsistent feeding practices may affect results. G28 must be fed in accordance with the recommended 50:50 ratio with appropriate raw meat to achieve intended nutritional balance. Any performance-related statements are based on controlled conditions and may not reflect individual outcomes. Owners are responsible for monitoring their dog's condition and adjusting feeding amounts as required.
- Limitation of Liability
To the fullest extent permitted by law, G28 will not be liable for any indirect or consequential loss arising from the use of our products or website.
- Intellectual Property
All content on this site, including text, images and branding, is the property of G28 and may not be used without permission.
- Changes to Terms
We reserve the right to update these Terms and Conditions at any time.
- Governing Law
These Terms are governed by the laws of Australia.